NURS FPX 4050 Assessment 3 – Care Coordination Presentation to Colleagues

 

Date

Care Coordination Presentation to Colleagues

Good day, staff members. I am excited to talk to you today about care coordination, a crucial step in providing patient-centered care. Nurses must be aware of the fundamentals of care coordination since, as nurses, we play a vital role in ensuring the coordination and continuity of care. This presentation offers practical methods for interacting with patients and their families. In addition to identifying the aspects of change management that impact patient experiences, this presentation aims to explain the rationale behind coordinated care plans that depend on moral judgment and raise awareness of the nurses’ critical role in care coordination and continuity.

Effective Ways to Work with Patients and Their Families in the Healthcare Industry

Achieving positive health outcomes requires effective engagement with patients and their families. To accomplish this goal, healthcare providers must communicate efficiently, provide thorough education, and understand cultural and physiological demands. Nurses must ensure that patients’ requirements and preferences are prioritized during decision-making. Person-centered healthcare is a crucial component of high-quality healthcare and health systems. This quality is both intrinsically significant (all people have the right to be treated with respect and dignity) and instrumentally significant (person-centered care is joined with improvement in the utilization of healthcare and well-being outcomes) (Larson et al., 2019). Healthcare professionals can use the following three efficient methods listed below while interacting with patients and their families:

  1. Collaborative goal setting and shared decision-making: To make educated and mutually acceptable decisions about the patient’s healthcare plan, healthcare professionals, patients, and their relatives work together in shared decision-making (SDM). According to research, collaborative decision-making can increase patients’ participation and knowledge about their health condition. It helps in making moral decisions. Collective decision-making positively affects adherence, self-care, and health outcomes (Molina-Mula & Gallo-Estrada, 2020).
  2. Health literacy and drug knowledge: No matter their level of health literacy, patients and their families should be able to understand the health information provided easily. Offering drug-specific educational interventions to patients and their families is an extremely effective strategy for increasing medication adherence and improving health outcomes. Information about the drug’s use, dose, adverse effects, and potential drug interactions should be included in these interventions. Educating patients about their condition and the value of taking their medications and reducing the cost of treatment are effective methods for enhancing adherence in systemic hypertension patients (Robin & Muir, 2019).
  3. Cultural competence is an essential strategy for ensuring successful patient and family collaboration. According to research, cultural sensitivity has been associated with higher patient satisfaction and better health results. A minority of patients served by educated professionals expressed higher satisfaction and got more preventative care than those handled by unskilled professionals, according to a study (Betancourt et al., 2020). Cultural competence can lead to more personalized care enhancing patients’ trust in the healthcare providers and services, improving adherence to care plan, and ultimately impacts on the quality of care. 

Change Management and Patient Experience

Change management is organizing, implementing into practice, and directing transitions in healthcare organizations. Change management, which is essential to improving the patient experience, has a significant impact on care coordination. The important components of change management that enhance the patient experience are efficient communication, involvement of patients, and the evaluation of changes in healthcare. To improve patient-centered care, nurses must communicate well with healthcare professionals, patients, or their families (Jones et al., 2020). A key component of enabling successful and patient-centered transformations in healthcare settings is patient involvement in change management. Involving patients in the process of adopting changes in healthcare can result in more efficient and long-lasting improvements.

Engage patients as soon as possible by explaining the need for change. Transparent communication keeps patients informed about impending changes and contri


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